Difference between revisions of "FAQs"

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A: Your phone may be having network errors. Make sure you have a solid Wi-Fi/Cellular connection; disconnect and reconnect. Make sure you have the latest update installed, close the app, and open it back up. Go to settings, and select "Sync Blockchain" under "Manage". If that doesn't work, delete and reinstall the app to try again. Go to [https://t.me/joinchat/AAAAAEOPEM7_UZVFW-u4cg DigiByte Telegram Support] if you're still having issues.
 
A: Your phone may be having network errors. Make sure you have a solid Wi-Fi/Cellular connection; disconnect and reconnect. Make sure you have the latest update installed, close the app, and open it back up. Go to settings, and select "Sync Blockchain" under "Manage". If that doesn't work, delete and reinstall the app to try again. Go to [https://t.me/joinchat/AAAAAEOPEM7_UZVFW-u4cg DigiByte Telegram Support] if you're still having issues.
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Revision as of 22:45, 20 August 2018

Q: Why isn't my blockchain syncing?

A: Your phone may be having network errors. Make sure you have a solid Wi-Fi/Cellular connection; disconnect and reconnect. Make sure you have the latest update installed, close the app, and open it back up. Go to settings, and select "Sync Blockchain" under "Manage". If that doesn't work, delete and reinstall the app to try again. Go to DigiByte Telegram Support if you're still having issues.