Difference between revisions of "Common support queries"

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m (Fixed TOC again :()
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<div style="float: right; padding: 25px 50px; text-align: justify;">__TOC__</div>  
 
<div style="float: right; padding: 25px 50px; text-align: justify;">__TOC__</div>  
  
==I can't connect to any peers, and cannot sync in Android / iOS==
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==I can't connect to any peers, and cannot sync in Android / iOS (Stuck at 5%)==
 
This is likely a DNS issue caused by a lot of budget / freely provided home routers.
 
This is likely a DNS issue caused by a lot of budget / freely provided home routers.
  
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# Once syncing has begun, you can re-join your WiFi
 
# Once syncing has begun, you can re-join your WiFi
 
You must do these steps in this order so that when your phone powers on, it asks your mobile-carrier for DNS. Often times home routers will keep providing stale DNS entries to devices such as Cellphones on WiFi, meaning even if you reboot your phone while on WiFi you still won't have much luck.
 
You must do these steps in this order so that when your phone powers on, it asks your mobile-carrier for DNS. Often times home routers will keep providing stale DNS entries to devices such as Cellphones on WiFi, meaning even if you reboot your phone while on WiFi you still won't have much luck.
 
 
 
  
 
==Why do I have no connection to peers in DigiByte Core?==
 
==Why do I have no connection to peers in DigiByte Core?==

Revision as of 20:35, 9 March 2020

I can't connect to any peers, and cannot sync in Android / iOS (Stuck at 5%)

This is likely a DNS issue caused by a lot of budget / freely provided home routers.


You want to do the following steps:

  1. Turn off your WiFi on your phone
  2. Power off your device
  3. Power it back on while connected to JUST mobile-data such as a 3G / 4G data connection
  4. Fire up the DigiByte mobile app and wait for the syncing to begin
  5. Once syncing has begun, you can re-join your WiFi

You must do these steps in this order so that when your phone powers on, it asks your mobile-carrier for DNS. Often times home routers will keep providing stale DNS entries to devices such as Cellphones on WiFi, meaning even if you reboot your phone while on WiFi you still won't have much luck.

Why do I have no connection to peers in DigiByte Core?

You likely have a firewall blocking connections, or a DNS issue. You can try bringing up the Debug menu and entering:

addnode seed1.digibyte.io add
addnode seed2.digibyte.io add
addnode seed3.digibyte.io add
addnode seed.digibyte.io add
addnode seed.digibyteprojects.com add
addnode digihash.co add
addnode digiexplorer.info add
addnode seed-1.us.digibyteservers.io add
addnode digibyte.host add
addnode dgb-peer.nownodes.io add